Privacy Policy for Swift Web Design

Effective Date: 01/01/2025

Introduction

At Swift Web Design, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect and process personal data that you provide to us when using our services or website. The types of personal data we may collect include:

Contact Information: Name, email address, phone number, business name
Payment Information: Credit/debit card details, PayPal account details
Website Interaction Data: IP address, browser type, device information, cookies
Content Information: Details provided through forms, chat interactions, or consultations

How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and provide our services (e.g., web design, SEO, consultation)
To process payments and manage transactions
To improve our website and services, ensuring a better user experience
To send communications about updates, offers, or relevant information (only if you have opted in for marketing)

Lawful Basis for Data Processing

We process your personal data based on the following legal grounds:

Consent: You have given us consent to use your data for specific purposes (e.g., signing up for a newsletter).
Contractual Necessity: We process data to fulfill our contractual obligations with you (e.g., delivering web design services).
Legitimate Interests: We process your data to improve our services, promote our business, or communicate relevant information. This is always done with a careful balancing of your interests and rights.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or for as long as required by law or our contractual obligations. Typically, we will retain data for up to 6 months after project completion, unless a longer retention period is required for legal or business purposes.

Sharing Your Data

We may share your data with third parties in the following situations:

Service Providers: Third-party partners who provide services such as payment processing, web hosting, and email marketing (e.g., our hosting partner or payment gateway provider).
Legal Compliance: We may disclose your data if required by law or to protect our legal rights, as well as to comply with judicial orders or legal processes.

International Transfers of Data

Your personal data may be transferred to and stored in countries outside the UK or the European Economic Area (EEA) where our service providers are based. We ensure that any such transfers are made in compliance with UK GDPR requirements, using appropriate safeguards (e.g., Standard Contractual Clauses).

Your Rights

Under UK data protection law, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct or update any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can request that we restrict the processing of your personal data.
Right to Object: You can object to the processing of your data for marketing or other legitimate interests.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, or destruction. This includes using secure servers, encrypting sensitive data, and maintaining strict access controls.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us track how you interact with our website, allowing us to provide a more personalized experience. You can control or disable cookies through your browser settings.

For more information on our use of cookies and how to manage them, please visit our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting a notice on our website or contacting you directly. Please review this Privacy Policy periodically to stay informed about how we protect your data.

Complaints

If you believe that we are not complying with data protection laws or your rights, you can lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. You can contact the ICO at:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Swift Web Design
Email: [email protected]

Additional Notes:

Automated Decision-Making & Profiling:
We do not use automated decision-making or profiling that significantly affects your rights or freedoms.
Children’s Data:
We do not knowingly collect personal data from children under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to remove such data from our records.
Withdrawal of Consent:
You have the right to withdraw your consent at any time, which will not affect the lawfulness of processing before the withdrawal.